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7xx Mobile / Sports
POLICY AT

7xx Legal Terms: Your Rights and Our Obligations

This page sets out the legal framework that governs your use of 7xx, covering account access, transactions through JazzCash and Raast, site content and your rights under this policy. Access to 7xx is subject to local law and is available only where permitted in your region.

  • Jurisdiction-dependent access
  • JazzCash and Raast covered
  • Account rights explained
  • Third-party scope defined
POLICY SCOPE NOTICE

How This Policy Applies to Your Account

Our legal terms apply to every interaction you have with 7xx — from the moment you open an account to each session you start, every deposit you make via JazzCash or Raast, and every support request you raise. These terms are not a barrier; they are the documented basis of the relationship between you and the platform. Where we refer to account transactions, this covers wallet movements including local payment rails such as JazzCash and Raast. Any amount credited to or debited from your account wallet falls within the scope of these terms. Third-party services — including payment processors and content studios — operate under their own agreements; our terms govern only what 7xx controls directly. Availability of this platform depends on local law. We do not make eligibility claims outside the regions where access is permitted. If your local law restricts access to online gaming services, these terms do not extend eligibility to you. You are responsible for checking whether access is lawful in your location before proceeding. We will always tell you where to find the current policy version — it is shown in the footer of every page and in your account settings after login.

  • JazzCash

  • Raast

  • Account Wallet

  • Bank Transfer

  • Debit Card

WHAT IS COVERED

Inside and Outside This Policy's Reach

Not every element of your experience falls under a single policy. Understanding what our legal terms cover — and what falls to third-party agreements — helps you know exactly where to direct a question or dispute.

  • Account Access

    Your login credentials, account status, session controls and any suspension or closure action taken by 7xx are fully within the scope of this policy. Any change to your access level is documented in your account history.

  • Transactions

    Deposits and withdrawals processed through JazzCash, Raast or Bank Transfer fall within 7xx's transaction policy. The record of each movement is visible in your wallet history after login. Disputes follow the steps set out in the policy contact section.

  • Site Content

    Game titles, odds displays, promotional messages and interface copy are all covered by our content policy. Where a game's rules or prize information differ from what you see on site, the in-game rules shown by the studio apply to that session.

  • Third-Party Services

    Payment processors, game content studios and any external links operate under their own terms. We do not extend our legal obligations to cover actions taken by those third parties. Check the relevant provider's policy for questions outside our scope.

YOUR ACCOUNT RIGHTS

Practical Steps You Can Take Under This Policy

This policy gives you several concrete, actionable rights. You can review a full record of your account activity — every session, wallet movement and support ticket — by navigating to Account History after login. If any personal detail held on your account is incorrect, you can submit a correction request through the Account Settings page; we will review and update the record within the timeframe shown there. If you have a question about how your data is held or used, raise it through the policy contact route listed in the Support section below. For disputes relating to a specific transaction via JazzCash or Raast, attach the transaction reference shown in your wallet history — this speeds up the review. You also have the right to request that we restrict processing of your account data while a dispute is open. We do not close that right during an active review.

  • Review Your Records

    Go to Account History after login to see a timestamped log of sessions, wallet movements and correspondence. No additional step is needed — the log is always current.

  • Correct Account Details

    Any incorrect name, contact detail or address on your account can be flagged via Account Settings. Include a brief note on what needs changing; we follow the process shown on that page.

  • Raise a Policy Question

    Use the Policy Contact route in the Support section to ask about data handling, cookie use or your rights. Quote your account ID for a faster response.

  • Request Processing Restriction

    If a dispute is open, you can ask us to restrict further processing of the relevant data until the matter is resolved. Make this request through the same support contact route.

CONTACT POLICY TEAM

How to Reach Us on Legal and Policy Matters

Policy questions follow a separate path from general account help. Use the routes below to get your question to the right team quickly. For transaction disputes, always include the reference number from your wallet history — JazzCash and Raast transactions each carry a unique ID that speeds up any review.

  • Policy Support Email

    Send policy and data queries to the support email address shown in your account settings. Include your account ID and the specific policy section your question relates to.

  • Live Chat — Account Issues

    For urgent account-access or transaction questions, open the live chat widget visible on every page after login. For policy disputes, follow up in writing via email so there is a documented record.

  • Written Dispute Route

    Formal disputes about account closure, data handling or transaction records should be submitted in writing. The submission form is available in the Help section of your account dashboard after login.

HOW WE HANDLE DATA

Data, Cookies, Security and Retention at 7xx

Your account data is held only for as long as required by our retention policy — the current retention period is shown in the data section of your account settings. We use cookies to maintain your session state, remember your language preference and support our fraud-detection process; cookie settings are accessible from the footer. Account security relies on the verification steps you complete at registration, and we do not alter those requirements without notifying you through your registered contact details.

  • Data Retention

    We keep your account records for the period specified in our retention schedule, shown in Account Settings. After that period, data is deleted or anonymised in line with the policy version current at the time of deletion.

  • Cookie Use

    Cookies on 7xx cover session management, preference storage and fraud signals. You can review and adjust cookie permissions from the footer link on any page. Declining non-essential cookies does not affect your ability to log in or transact.

  • Account Security

    We apply verification checks at login and when a withdrawal is initiated, particularly for transactions via JazzCash or Raast. The steps required are shown on the relevant account page — we do not add steps without prior notice to you.

  • Policy Change Notification

    When this policy changes, we post the updated version in the footer and send a notification to your registered contact. The date of the most recent update is shown at the top of the policy document in your account.

POLICY QUESTIONS ANSWERED

Common Questions About 7xx Legal Policy

The questions below cover what members most commonly ask about account rights, data handling and how to act on this policy. If your question is not here, use the policy contact route in the Support section above.

Does this policy apply if I access 7xx from Pakistan?

Access to 7xx depends on local law and is available only where permitted in your region. If your local law allows access, this policy applies in full to your account. You are responsible for confirming that access is lawful where you are located before using the platform.

Where can I find the current version of the legal terms?

The most recent version of our legal terms is always linked in the footer of every page on 7xx. After login, you can also find a direct link in your Account Settings. The date of the last update is shown at the top of the document.

How do I dispute a JazzCash or Raast transaction?

Go to your wallet history, locate the transaction and copy its reference ID. Submit the dispute through the written dispute route in your account dashboard, attaching that ID. This reference is unique to each JazzCash or Raast transaction and is the fastest way to open a review.

Can I ask 7xx to correct information held on my account?

Yes. Navigate to Account Settings after login and use the correction request field. State clearly what needs to change and why. We process correction requests in line with the timeframe shown on that page. For data-related questions, contact us via the policy support email.

What data does 7xx keep after I close my account?

Retention periods after account closure are set out in the data section of Account Settings. We hold records only for as long as required under our retention schedule, then delete or anonymise them. The current schedule is shown there — we do not change it without notifying you first.

Are game studios like Spadegaming or Habanero covered by this policy?

Game content studios — including Spadegaming, Habanero and others in our lobby — supply game titles and operate under their own terms for those titles. Our legal policy covers only what 7xx controls directly: your account, wallet transactions and site content. For in-game rules, the studio's own displayed terms apply.