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7xx Mobile / Sports
YOUR DATA MATTERS

7xx Privacy Policy: How We Handle Your information

This policy explains what information 7xx collects when you use your account, how that information is stored, and the choices available to you. It applies to account holders accessing 7xx where local law and eligible regions permit, including those using JazzCash and Raast for wallet transactions.

  • Account data handled carefully
  • JazzCash and Raast transaction records
  • Your access and correction rights
  • Support contact available
POLICY POSTURE

What 7xx Collects and Why It Matters

When you open an account, we collect the details you provide during registration — your contact information, account preferences and the session activity tied to your login. When you complete a transaction through JazzCash or Raast, a record of that transaction is stored against your account wallet. We do not sell that information to third parties for marketing use. Cookie data is collected automatically when you navigate the site; you can review your browser settings to adjust how cookies are stored on your device. We retain account records for as long as your account remains active and for a reasonable period afterward, in line with the obligations that apply to platforms operating in eligible regions. If you choose to close your account, you may contact our support team to ask about the data we hold. Any data shared with payment processors — including JazzCash and Raast — is subject to those processors' own policies, which sit outside the scope of this document. We keep this policy current; the version shown on this page reflects our present approach.

  • JazzCash Records

    JazzCash deposit and withdrawal entries are logged against your account wallet. These records are held for the retention period applicable to your region.

  • Raast Transfers

    Raast payment references are stored as part of your transaction history. You can review this history after login from the wallet section of your account.

  • Session Data

    We record session activity to maintain account security and to help you pick up where you left off. Session logs are not shared with unaffiliated third parties.

  • Cookie Handling

    Cookies help your account stay consistent across visits. Adjust cookie preferences in your browser settings; some account features depend on session cookies remaining active.

POLICY BOUNDARIES

Where This Policy Applies and What It Covers

Not every interaction on 7xx falls under exactly the same rules. This section clarifies the four areas this policy touches — and the one area it does not govern directly. Understanding the boundary helps you know where to direct a question.

  • Account Access

    Covered. Any data collected at login, account creation or during an authenticated session falls within this policy. This includes contact details, account preferences and session identifiers stored on our side.

  • Wallet Transactions

    Partially covered. We hold a record of your transaction with 7xx, but the data handling practices of JazzCash and Raast are governed by those services independently. Their policies apply to the payment leg.

  • Site Content

    Covered. Pages you browse, game categories you open and search queries made within the platform are recorded as usage data. This helps us understand which areas of the site are in active use.

  • Third-Party Services

    Not covered. Links to external sites, third-party login services and payment-processor portals operate under their own terms. We do not control or represent those policies.

YOUR ACCOUNT RIGHTS

Practical Steps Available to You Under This Policy

You have real, actionable options when it comes to the data we hold. Start by logging into your account — the account dashboard shows the profile details we currently hold for you, and you can edit contact information directly from that screen without needing to contact support. If you spot an error that the dashboard does not let you correct yourself, send a message through the support channel and name the specific field you want updated. For broader questions — such as asking what categories of data we hold, or requesting that we clarify a retention decision — use the policy contact path listed in the support section below. We aim to acknowledge data questions within the timeframe applicable to our operating region. Closing your account is a separate step from a data request; both are handled through support, and both can be started from the same contact route. Your request is treated as confidential.

  • Review Your Records

    Log in and open the account dashboard. Your stored profile details are visible there. Transaction history, including JazzCash and Raast entries, is shown in the wallet tab.

  • Correct Account Details

    Edit basic contact fields directly from your account settings screen. For fields locked behind verification, contact support and specify the correction you need.

  • Raise a Data Question

    Use the policy support contact to ask what we hold, why we hold it, or how long it is retained. Provide your registered account identifier so we can locate your records.

  • Request Account Support

    Account closure and data-related requests both route through our support team. Mention the nature of your request clearly at the start of your message for faster handling.

CONTACT ROUTES

How to Reach Us About This Policy

Three paths are available when you have a privacy question. Each one routes to the same team — choose whichever fits how you prefer to communicate. For account-specific questions, have your registered contact detail ready before you reach out.

  • Account Support Chat

    Open the support chat from inside your logged-in account for account-specific privacy questions. This route has access to your account record and can handle correction requests directly.

  • Email Contact

    Send a written privacy request to our support email. Include your registered account detail and describe your request clearly. Written requests create a record you can refer back to.

  • Help Centre

    The Help Centre lists common policy questions and their answers. Check there first for general questions about data retention, cookies or account history before raising a direct request.

HOW WE HANDLE DATA

Data Handling, Cookies, Security and Retention at 7xx

Our approach to data is built around four practical commitments. We keep account records accurate, we limit access to your data to the team members who need it, we store session information securely, and we do not retain data longer than necessary for the region in which your account operates. If any of these areas raise a question, the contact routes in the support section above apply.

  • Data Storage

    Account and transaction data — including JazzCash and Raast records — is stored on secured infrastructure. Access to stored records is restricted to authorised team members with a defined reason to view them.

  • Cookie Practice

    Session cookies keep your account active during a visit. Analytics cookies help us understand which sections of the platform are used most. You control non-essential cookies through your browser settings.

  • Retention Period

    We hold active account records for the duration of your account's life and for a retention window afterward, in line with regional obligations. Closed accounts are handled on request through support.

  • Policy Updates

    When this policy changes, the updated version is published on this page. We do not notify every account holder of minor wording changes, but material changes are flagged through your account dashboard.

POLICY QUESTIONS

Privacy Policy: Questions We Hear Most Often

These answers cover the questions that come up most when account holders read through the policy. If your question is not here, the support contact routes above are the next step.

What information does 7xx collect when I create an account?

We collect the contact and identity details you enter during registration, your account preferences and the session data generated when you log in. Transaction references for JazzCash and Raast payments are also stored against your account wallet record.

Can I see what data 7xx holds about me?

Yes. Log into your account and open the dashboard — your profile details and transaction history are visible there. For a broader data summary, contact support through the policy contact route and provide your registered account identifier.

How do I correct an error in my account details?

Edit basic fields directly from your account settings screen. For locked fields — those tied to identity verification — send a support message naming the specific field and the correct value. The team will handle the correction and confirm when it is done.

Does 7xx share my data with JazzCash or Raast?

Transaction references pass to the relevant payment processor when you initiate a deposit or withdrawal. That data is governed by JazzCash's or Raast's own policies for the payment leg. We do not pass your account data to those processors for any purpose beyond processing your transaction.

How long does 7xx keep my account data after I close my account?

We retain closed-account records for a period determined by the obligations applicable to eligible operating regions. If you want to know the specific window that applies to your account, raise the question through the policy support contact route.

How can I ask 7xx to update or remove my data?

Contact us through the support chat inside your account or by email. State clearly whether you are requesting a correction, a data summary or account closure. We treat data requests as confidential and acknowledge them within the timeframe applicable to our operating region.