Mobile / Sports
These terms set out the agreement between you and 7xx whenever you access the platform, place a wager or move funds through your account wallet. Availability depends on local law and is limited to eligible regions — read these terms carefully before you continue.
By creating an account on 7xx and using any part of the platform — including the game lobby, account wallet or payment routes — you confirm that you have read and accepted these terms in full. Access is conditional on local law in your region; if online gaming is not permitted where you are, these terms do not grant you any right to use the platform. We may update these terms at any time. When a material change is made, we will notify you through the contact method registered on your account before the change takes effect. Continued use of the platform after notification constitutes acceptance of the revised terms. Your account wallet — including any balance processed via JazzCash, Easypaisa or Raast — is governed by the transaction rules set out in the payments section of your account dashboard. Funds held in your wallet are subject to verification requirements before a withdrawal instruction can be processed. These terms are the complete agreement between you and 7xx for platform use; no verbal or informal undertaking changes them. If any single clause is found unenforceable, the remaining clauses continue in full force.
Not every action on or around the platform sits under the same policy. Understanding what these terms cover — and what they do not — helps you know where to direct a question and what recourse is available to you.
Your login credentials, account registration details, session activity and any access controls you set inside your account dashboard are all governed by these terms. Changes to access settings take effect immediately on the account.
Deposits and withdrawal instructions processed through JazzCash, Easypaisa, Raast or bank transfer fall within these terms. The payment processing rules of each provider also apply alongside ours and are not overridden by this policy.
Game content supplied by studios such as Spadegaming, Habanero or CQ9 is governed by their respective content licences. We make those titles available in our lobby; the studio's own terms govern the mechanics of each game.
Any external link, third-party app or wallet provider you connect to independently of this platform operates under its own terms. We hold no responsibility for actions taken outside the 7xx account environment.
You hold several concrete rights in relation to your 7xx account and how this policy applies to you. You can review your full transaction history — including every JazzCash deposit, Raast withdrawal instruction and wallet balance change — directly from the account dashboard after login. If any account detail is incorrect, the profile section of your dashboard contains the fields to correct your registered name, contact number and payment method preferences; follow the verification steps shown there. If a transaction record does not match what you submitted, you can raise a formal dispute through the support channel and we will investigate against the payment-provider record. Requesting a copy of the data held on your account, or asking a question about how these terms apply to a specific action, can be done through the contact routes listed in the support section of this page. We aim to acknowledge every policy question within the timeframe shown in your support ticket — the current status of any open request is visible in the account help section.
Your full wallet history, session log and transaction receipts are available in the account dashboard. No separate request is needed — the data is visible after login and can be exported from the statements tab.
Name, contact number and registered payment method can be updated in the profile section. Some changes require identity verification; the fields shown there will prompt you for the documents needed.
If you need clarification on a specific clause — for example how the wallet-hold rule applies to a Raast withdrawal — submit your question through live chat or email support. Reference your account ID for a faster response.
For disputes, account suspensions or formal policy complaints, the support team handles requests through the channels below. Each open request is assigned a reference number so you can track its status.
Policy and account questions are handled through three contact routes. Each route reaches the same support team; choose the one that suits your situation. For time-sensitive account access issues, live chat is the most direct path. For formal written requests — such as a data query or a dispute about a transaction — email gives you a record of the exchange. The help centre covers common policy questions without needing to open a ticket.
Open the chat icon from any page inside your account. Describe your policy question and include your account ID. The agent will confirm which clause applies and escalate if a formal review is needed.
Send your question or formal complaint to the support email shown on the Contact page. Include your registered mobile number and a brief description of the clause or transaction in question for a quicker resolution.
The help centre lists answers to the most common policy queries — account holds, wallet verification steps, JazzCash transaction rules and session-control options. Search by topic before opening a ticket to save time.
Account security and data handling are built into the terms you accepted at registration. We retain your account data — including transaction records, session logs and registered payment details — for the period required under our data-retention policy, visible in the privacy section of your account settings. Cookies used on the platform are explained in the cookie notice accessible from the footer; you can adjust non-essential cookie preferences from that page at any time. If you believe your account credentials have been compromised, the account security section of your dashboard contains the steps to change your password and review active sessions. For any request to amend, restrict or delete held data, contact the support team through the routes listed above with your account ID and the specific action you are requesting.
Transaction records, session history and registered payment method details are retained for the period stated in the privacy section of your account settings. The exact retention period is shown there after login.
The cookie notice in the site footer explains which cookies are essential and which are optional. Adjust your preferences there; changes apply to your browser session immediately without requiring you to log out.
If you suspect unauthorised access, go to account settings and follow the security steps shown — password reset, session review and, where relevant, re-verification of your registered JazzCash or Raast number.
To request correction, restriction or deletion of account data, submit the request through email support with your account ID. We will confirm receipt and the applicable timeline based on the nature of your request.
If your question is not covered here, the support routes in the section above will connect you to a team member who can apply the relevant clause to your specific situation.
These terms apply from the moment your account is created and remain in force for as long as the account is active. Every session, wallet transaction — including JazzCash deposits and Raast withdrawals — and game round is covered by the terms accepted at registration.
We notify you through the contact method registered on your account before a material change takes effect. The updated version is also published on this page with a revised effective date. Continuing to use the platform after that date means you have accepted the new version.
If you do not accept a change to the terms, you should stop using the platform and contact support to arrange account closure. Continued use after a notified change constitutes acceptance; we cannot maintain an account under a prior version of the terms.
Our transaction terms apply first, alongside the rules of the relevant payment provider. If the records do not match, raise a dispute through live chat or email support with your account ID and transaction reference. We will compare against the payment-provider record and respond in writing.
No. Studio content licences govern how game mechanics work; your account relationship with 7xx is governed solely by these terms. If there is a conflict between a game mechanic description and an account rule, the account terms take precedence for anything relating to your wallet or access.
Send a data request to the support email shown on the Contact page. Include your registered account ID and mobile number. We will confirm the request and provide the available data within the timeframe shown in the privacy section of your account settings.